Chatwoot vs Re:amaze
A comprehensive head-to-head comparison of two leading customer support solutions in 2026. Compare features, pricing, ratings, and more to find the right fit.
Quick Verdict
Choose Chatwoot if you need Live chat and prefer a free starting option. Choose Re:amaze if you prioritize Multi-channel inbox and want plans starting at $29/month. Both are rated 4.5/5 by users.
Chatwoot vs Re:amaze: At a Glance
Feature Comparison: Chatwoot vs Re:amaze
| Feature | Chatwoot | Re:amaze |
|---|---|---|
| Live chat | ||
| Email inbox | ||
| Social channels | ||
| Knowledge base | ||
| Chatbots | ||
| Reports | ||
| Slack | ||
| Telegram | ||
| Line | ||
| GDPR | ||
| Data ownership | ||
| SSL | ||
| Role-based access | ||
| Multi-channel inbox | ||
| FAQ center | ||
| Automation | ||
| Push campaigns | ||
| Shopify | ||
| BigCommerce | ||
| WooCommerce | ||
| Stripe | ||
| 2FA | ||
| Web support |
Chatwoot vs Re:amaze: Pricing Breakdown
Chatwoot Pricing
Model: freemium
- Unlimited agents
- All features
- Full data control
- Hosted solution
- Email support
- Basic features
- Priority support
- Advanced features
- SSO
- Custom deployment
- SLA
- Dedicated support
Re:amaze Pricing
Model: per-user
- Unlimited channels
- Basic automation
- FAQ
- Live view
- Advanced workflows
- Push campaigns
- Staff reports
- Custom roles
- SMS support
Pros and Cons
Chatwoot
Pros
- Highly rated by users (4.5/5)
- Free plan available to get started
- Available on 4 platforms (Web, Ios, Android, Self-hosted)
- Rich feature set with 15+ capabilities
- Strong Live chat functionality
- Strong Email inbox functionality
Cons
- May require time to learn advanced features
Re:amaze
Pros
- Highly rated by users (4.5/5)
- Available on 3 platforms (Web, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong Multi-channel inbox functionality
- Strong Live chat functionality
Cons
- No free plan available
- May require time to learn advanced features
Who Should Use Chatwoot vs Re:amaze?
Choose Chatwoot if you:
- Need Live chat
- Want to start for free
- Work primarily on Web and Ios
- Value Email inbox
Choose Re:amaze if you:
- Need Multi-channel inbox
- Have a budget of $29/month+
- Work primarily on Web and Ios
- Value Live chat
Frequently Asked Questions: Chatwoot vs Re:amaze
Is Chatwoot better than Re:amaze?
It depends on your needs. Chatwoot has a 4.5/5 user rating while Re:amaze has 4.5/5. Chatwoot excels in Live chat and Email inbox, while Re:amaze stands out with Multi-channel inbox and Live chat. Consider your budget (Free vs $29/month), platform needs, and specific feature requirements.
Which is cheaper, Chatwoot or Re:amaze?
Chatwoot offers a free plan and starts at Free. Re:amaze starts at $29/month. Chatwoot has a clear pricing advantage with its free tier.
Can I use Chatwoot and Re:amaze together?
While both are customer support tools, some teams use complementary software together. Check each product's API and integration capabilities for compatibility. However, most users find that one solution covers their core customer support needs.
What are the main differences between Chatwoot and Re:amaze?
The key differences include: pricing model (freemium vs per-user), platform support (Web, Ios, Android, Self-hosted vs Web, Ios, Android), and feature focus. Chatwoot emphasizes Live chat, Email inbox, Social channels while Re:amaze focuses on Multi-channel inbox, Live chat, FAQ center. User ratings differ slightly: 4.5 vs 4.5 out of 5.
Ready to choose?
Explore detailed reviews, user ratings, and pricing for both Chatwoot and Re:amaze.