DelightChat vs Re:amaze
A comprehensive head-to-head comparison of two leading customer support solutions in 2026. Compare features, pricing, ratings, and more to find the right fit.
Quick Verdict
Choose DelightChat if you need Unified inbox and prefer comprehensive paid features. Choose Re:amaze if you prioritize Multi-channel inbox and want plans starting at $29/month. Both are rated 4.5/5 by users.
DelightChat vs Re:amaze: At a Glance
| Criteria | DelightChat | Re:amaze |
|---|---|---|
| User Rating | 4.5 | 4.5 |
| Pricing | $49/month | $29/month |
| Pricing Model | per-user | per-user |
| Free Plan | ||
| Platforms | Web, Ios, Android | Web, Ios, Android |
| Category | Customer Support | Customer Support |
| Founded | 2020 | 2012 |
Feature Comparison: DelightChat vs Re:amaze
| Feature | DelightChat | Re:amaze |
|---|---|---|
| Unified inbox | ||
| WhatsApp integration | ||
| Instagram DM | ||
| Facebook Messenger | ||
| Order management | ||
| Shopify | ||
| WooCommerce | ||
| Magento | ||
| WhatsApp Business API | ||
| GDPR | ||
| SSL | ||
| End-to-end encryption | ||
| Web support | ||
| Ios support | ||
| Multi-channel inbox | ||
| Live chat | ||
| FAQ center | ||
| Chatbots | ||
| Automation | ||
| Push campaigns | ||
| BigCommerce | ||
| Stripe | ||
| Slack | ||
| 2FA |
DelightChat vs Re:amaze: Pricing Breakdown
DelightChat Pricing
Model: per-user
- 3 users
- All channels
- Shopify integration
- 10 users
- WhatsApp automation
- Advanced reports
- Unlimited users
- Priority support
- Custom integrations
Re:amaze Pricing
Model: per-user
- Unlimited channels
- Basic automation
- FAQ
- Live view
- Advanced workflows
- Push campaigns
- Staff reports
- Custom roles
- SMS support
Pros and Cons
DelightChat
Pros
- Highly rated by users (4.5/5)
- Available on 3 platforms (Web, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong Unified inbox functionality
- Strong WhatsApp integration functionality
Cons
- No free plan available
- May require time to learn advanced features
Re:amaze
Pros
- Highly rated by users (4.5/5)
- Available on 3 platforms (Web, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong Multi-channel inbox functionality
- Strong Live chat functionality
Cons
- No free plan available
- May require time to learn advanced features
Who Should Use DelightChat vs Re:amaze?
Choose DelightChat if you:
- Need Unified inbox
- Have a budget of $49/month+
- Work primarily on Web and Ios
- Value WhatsApp integration
Choose Re:amaze if you:
- Need Multi-channel inbox
- Have a budget of $29/month+
- Work primarily on Web and Ios
- Value Live chat
Frequently Asked Questions: DelightChat vs Re:amaze
Is DelightChat better than Re:amaze?
It depends on your needs. DelightChat has a 4.5/5 user rating while Re:amaze has 4.5/5. DelightChat excels in Unified inbox and WhatsApp integration, while Re:amaze stands out with Multi-channel inbox and Live chat. Consider your budget ($49/month vs $29/month), platform needs, and specific feature requirements.
Which is cheaper, DelightChat or Re:amaze?
DelightChat starts at $49/month. Re:amaze starts at $29/month. Compare the specific plan features to determine the best value for your use case.
Can I use DelightChat and Re:amaze together?
While both are customer support tools, some teams use complementary software together. Check each product's API and integration capabilities for compatibility. However, most users find that one solution covers their core customer support needs.
What are the main differences between DelightChat and Re:amaze?
The key differences include: pricing model (per-user vs per-user), platform support (Web, Ios, Android vs Web, Ios, Android), and feature focus. DelightChat emphasizes Unified inbox, WhatsApp integration, Instagram DM while Re:amaze focuses on Multi-channel inbox, Live chat, FAQ center. User ratings differ slightly: 4.5 vs 4.5 out of 5.
Ready to choose?
Explore detailed reviews, user ratings, and pricing for both DelightChat and Re:amaze.