Sprinklr

Sprinklr

Verified

Unified customer experience management platform

4.4(1,567 ratings)
1K+ users
182 views
Founded
2009
Category
Social Media & Content
Last Updated
7/21/2026

Quick Overview

Sprinklr is a unified customer experience management platform that combines customer service, engagement, and marketing across all channels with AI-powered features.

4.4

Rating

1K+

Users

4

Platforms

Complete Guide to Sprinklr

Everything you need to know about Sprinklr to make an informed decision

What is Sprinklr?

Sprinklr is a comprehensive Customer engagement solution designed for technology professionals and teams. Sprinklr is a unified customer experience management platform that combines customer service, engagement, and marketing across all channels with AI-powered features.

This powerful software platform combines essential business functionality with user-friendly design, making it an ideal choice for organizations looking to streamline their Customer engagement processes and enhance overall productivity.

Key Benefits of Sprinklr

Sprinklr delivers significant value through its comprehensive feature set and intuitive design:

  • Live chat - Enhanced live chat capabilities that drive efficiency
  • Email support - Enhanced email support capabilities that drive efficiency
  • Social media management - Enhanced social media management capabilities that drive efficiency
  • AI-powered routing - Enhanced ai-powered routing capabilities that drive efficiency

Sprinklr Features and Capabilities

Sprinklr offers a robust set of features designed to meet the demanding requirements of modern technology operations.

Core Functionality

The platform's core features provide essential capabilities for daily operations:

  • Live chat
  • Email support
  • Social media management
  • AI-powered routing

Integration Capabilities

Sprinklr seamlessly connects with popular business tools and platforms, enabling unified workflow management:

  • Salesforce integration for enhanced connectivity
  • HubSpot integration for enhanced connectivity
  • Slack integration for enhanced connectivity
  • Microsoft Teams integration for enhanced connectivity

These integrations ensure that Sprinklr fits naturally into existing technology stacks while providing additional functionality and data synchronization.

Sprinklr Pricing Structure

Sprinklr offers flexible pricing options designed to accommodate businesses of all sizes and requirements.

Paid Plans - Premium features and advanced capabilities are available starting from $undefined per undefined, providing excellent value for growing businesses.

Available Pricing Tiers

Sprinklr offers multiple pricing tiers to match different organizational needs:

  • Professional Plan - $100/undefined
    • Basic features
    • Live chat
    • Email support
  • Business Plan - $250/undefined
    • Advanced features
    • AI automation
    • Omnichannel
  • Enterprise Plan - $null/undefined
    • Custom solutions
    • Dedicated support

Platform Compatibility and Technical Requirements

Sprinklr is designed for maximum accessibility and can be used across multiple platforms and devices.

Supported Platforms: Web, Mobile app, iOS, Android

This multi-platform support ensures that teams can access Sprinklr functionality regardless of their preferred operating system or device type.

Optimal Use Cases for Sprinklr

Sprinklr excels in various business scenarios and use cases:

  • Customer engagement - Streamlined processes and enhanced efficiency
  • Lead generation - Streamlined processes and enhanced efficiency
  • Customer support - Streamlined processes and enhanced efficiency
  • Sales automation - Streamlined processes and enhanced efficiency

These use cases demonstrate Sprinklr's versatility and ability to adapt to different business requirements and operational needs.

Why Sprinklr is the Right Choice

Sprinklr represents an excellent solution for organizations seeking reliable Customer engagement software. With an impressive 4.4/5 user rating, it has proven its value across diverse business environments.

Developed and maintained by Sprinklr Inc. with a track record dating back to 2009, Sprinklr combines industry expertise with modern technology to deliver exceptional results.

The platform offers competitive pricing and comprehensive functionality suitable for organizations of all sizes. Whether you're a startup looking for cost-effective solutions or an enterprise requiring advanced capabilities, Sprinklr provides the tools and scalability to support your growth.

Choose Sprinklr for its proven reliability, comprehensive feature set, and commitment to user success in the competitive Customer engagement software market.

Supported Platforms

Web
Mobile app
IOS
Android

What is Sprinklr?

Sprinklr is a unified customer experience management platform that combines customer service, engagement, and marketing across all channels with AI-powered features.

Developed by Sprinklr Inc., founded in 2009 and headquartered in New York, New York, USA, Sprinklr has established itself as a popular social media & content solution with 1K+ users.

Key Features of Sprinklr

Live chat

Live chat capability

Email support

Email support capability

Social media management

Social media management capability

AI-powered routing

AI-powered routing capability

Salesforce

Integration with Salesforce

HubSpot

Integration with HubSpot

Slack

Integration with Slack

Microsoft Teams

Integration with Microsoft Teams

Web support

Available on Web

Mobile app support

Available on Mobile app

IOS support

Available on iOS

Android support

Available on Android

Who Should Use Sprinklr?

Sprinklr is ideal for professionals and businesses seeking a premium social media & content solution.

Available on Web, Mobile app, IOS, Android, Sprinklr ensures you can work seamlessly across multiple devices and platforms.

Sprinklr is best for:

  • Teams that need professional-grade tools
  • Anyone looking for social media & content capabilities
  • Users who prefer native desktop applications

Sprinklr Pricing in 2026

Sprinklr uses a Subscription pricing model.

Professional

$100/month

  • Basic features
  • Live chat
  • Email support

Business

$250/month

  • Advanced features
  • AI automation
  • Omnichannel

Enterprise

$null

  • Custom solutions
  • Dedicated support

Try Sprinklr

Contact for pricing

Enterprise solutions available

4.4(1567+ reviews)
1K+
Users

Key Features

Live chat
Live chat capability
Email support
Email support capability
Social media management
Social media management capability
AI-powered routing
AI-powered routing capability
Salesforce
Integration with Salesforce

Why Choose Sprinklr?

Verified
Est. 2009
1K+ users
Easy to setup & use
Regular updates & support
Join thousands of satisfied users

Security & Compliance

Company

Sprinklr Inc.
Location:New York, New York, USA
Size:2000
Visit company website

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