Userlike vs Verloop.io
A comprehensive head-to-head comparison of two leading live chat & chatbots solutions in 2026. Compare features, pricing, ratings, and more to find the right fit.
Quick Verdict
Choose Userlike if you need Live chat and prefer a free starting option. Choose Verloop.io if you prioritize NLP-powered chatbot and want plans starting at Contact for pricing. Userlike has a higher user rating (4.5 vs 4.4).
Userlike vs Verloop.io: At a Glance
| Criteria | Userlike | Verloop.io |
|---|---|---|
| User Rating | 4.5 | 4.4 |
| Pricing | Free | Contact for pricing |
| Pricing Model | per-widget | Subscription |
| Free Plan | ||
| Platforms | Web, Ios, Android | Web, Mobile SDK, IOS, Android, WhatsApp, Voice |
| Category | Live Chat & Chatbots | Live Chat & Chatbots |
| Founded | 2011 | 2016 |
Feature Comparison: Userlike vs Verloop.io
| Feature | Userlike | Verloop.io |
|---|---|---|
| Live chat | ||
| Facebook Messenger | ||
| SMS | ||
| Video calls | ||
| Chatbot | ||
| Slack | ||
| Pipedrive | ||
| HubSpot | ||
| Zendesk | ||
| Salesforce | ||
| GDPR | ||
| ISO27001 | ||
| German data centers | ||
| Web support | ||
| NLP-powered chatbot | ||
| Voice bot support | ||
| Live agent handoff | ||
| Multi-language support | ||
| Sentiment analysis | ||
| Freshdesk | ||
| Mobile SDK support | ||
| IOS support | ||
| Android support |
Userlike vs Verloop.io: Pricing Breakdown
Userlike Pricing
Model: per-widget
- 1 widget
- 1 seat
- Unlimited chats
- 4 widgets
- 4 seats
- Video calls
- 10 widgets
- 10 seats
- Analytics
- Chatbot
- Unlimited
- Custom features
- Dedicated support
Verloop.io Pricing
Model: Subscription
- Basic chatbot
- Up to 1000 conversations/month
- Advanced AI
- Voice integration
- 5000 conversations/month
- Custom AI models
- Unlimited conversations
- Dedicated support
Pros and Cons
Userlike
Pros
- Highly rated by users (4.5/5)
- Free plan available to get started
- Available on 3 platforms (Web, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong Live chat functionality
- Strong WhatsApp functionality
Cons
- May require time to learn advanced features
Verloop.io
Pros
- Highly rated by users (4.4/5)
- Available on 6 platforms (Web, Mobile SDK, IOS, Android, WhatsApp, Voice)
- Rich feature set with 15+ capabilities
- Strong NLP-powered chatbot functionality
- Strong Voice bot support functionality
Cons
- No free plan available
- May require time to learn advanced features
Who Should Use Userlike vs Verloop.io?
Choose Userlike if you:
- Need Live chat
- Want to start for free
- Work primarily on Web and Ios
- Value WhatsApp
Choose Verloop.io if you:
- Need NLP-powered chatbot
- Have a budget of Contact for pricing+
- Work primarily on Web and Mobile SDK
- Value Voice bot support
Frequently Asked Questions: Userlike vs Verloop.io
Is Userlike better than Verloop.io?
It depends on your needs. Userlike has a 4.5/5 user rating while Verloop.io has 4.4/5. Userlike excels in Live chat and WhatsApp, while Verloop.io stands out with NLP-powered chatbot and Voice bot support. Consider your budget (Free vs Contact for pricing), platform needs, and specific feature requirements.
Which is cheaper, Userlike or Verloop.io?
Userlike offers a free plan and starts at Free. Verloop.io starts at Contact for pricing. Userlike has a clear pricing advantage with its free tier.
Can I use Userlike and Verloop.io together?
While both are live chat & chatbots tools, some teams use complementary software together. Check each product's API and integration capabilities for compatibility. However, most users find that one solution covers their core live chat & chatbots needs.
What are the main differences between Userlike and Verloop.io?
The key differences include: pricing model (per-widget vs Subscription), platform support (Web, Ios, Android vs Web, Mobile SDK, IOS, Android, WhatsApp, Voice), and feature focus. Userlike emphasizes Live chat, WhatsApp, Facebook Messenger while Verloop.io focuses on NLP-powered chatbot, Voice bot support, Live agent handoff. User ratings differ slightly: 4.5 vs 4.4 out of 5.
Ready to choose?
Explore detailed reviews, user ratings, and pricing for both Userlike and Verloop.io.