Dialpad vs RingCentral
A comprehensive head-to-head comparison of two leading telecommunications solutions in 2026. Compare features, pricing, ratings, and more to find the right fit.
Quick Verdict
Choose Dialpad if you need Voice calls and prefer comprehensive paid features. Choose RingCentral if you prioritize VoIP calling and want plans starting at $24.99/month. Dialpad has a higher user rating (4.4 vs 4.3).
Dialpad vs RingCentral: At a Glance
| Criteria | Dialpad | RingCentral |
|---|---|---|
| User Rating | 4.4 | 4.3 |
| Pricing | Contact for pricing | $24.99/month |
| Pricing Model | subscription | per-user |
| Free Plan | ||
| Platforms | Web, Mobile iOS, Mobile Android, Desktop | Web, Windows, Macos, Ios, Android |
| Category | Telecommunications | Telecommunications |
| Founded | 2013 | 1999 |
Feature Comparison: Dialpad vs RingCentral
| Feature | Dialpad | RingCentral |
|---|---|---|
| Voice calls | ||
| Video meeting | ||
| Chat | ||
| Analytics | ||
| Call recording | ||
| Slack | ||
| Salesforce | ||
| HubSpot | ||
| Microsoft 365 | ||
| Zapier | ||
| Web support | ||
| Mobile iOS support | ||
| Mobile Android support | ||
| Desktop support | ||
| VoIP calling | ||
| Video conferencing | ||
| Team messaging | ||
| SMS/MMS | ||
| File storage | ||
| Microsoft Teams | ||
| Zoom | ||
| Google Workspace | ||
| SOC2 | ||
| HIPAA | ||
| ISO27001 |
Dialpad vs RingCentral: Pricing Breakdown
Dialpad Pricing
Model: subscription
- Unlimited calls
- Video meeting
- Basic analytics
- Advanced analytics
- Call recording
- Transcription
- Custom features
- Premium support
- SSO
RingCentral Pricing
Model: per-user
- Calls, meetings, messaging
- Video conferencing
- File sharing
- Calendar
- Everything in Essentials
- Advanced features
- Call recording
- Analytics
Pros and Cons
Dialpad
Pros
- Highly rated by users (4.4/5)
- Available on 4 platforms (Web, Mobile iOS, Mobile Android, Desktop)
- Rich feature set with 14+ capabilities
- Strong Voice calls functionality
- Strong Video meeting functionality
Cons
- No free plan available
- May require time to learn advanced features
RingCentral
Pros
- Highly rated by users (4.3/5)
- Available on 5 platforms (Web, Windows, Macos, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong VoIP calling functionality
- Strong Video conferencing functionality
Cons
- No free plan available
- May require time to learn advanced features
Who Should Use Dialpad vs RingCentral?
Choose Dialpad if you:
- Need Voice calls
- Have a budget of Contact for pricing+
- Work primarily on Web and Mobile iOS
- Value Video meeting
Choose RingCentral if you:
- Need VoIP calling
- Have a budget of $24.99/month+
- Work primarily on Web and Windows
- Value Video conferencing
Frequently Asked Questions: Dialpad vs RingCentral
Is Dialpad better than RingCentral?
It depends on your needs. Dialpad has a 4.4/5 user rating while RingCentral has 4.3/5. Dialpad excels in Voice calls and Video meeting, while RingCentral stands out with VoIP calling and Video conferencing. Consider your budget (Contact for pricing vs $24.99/month), platform needs, and specific feature requirements.
Which is cheaper, Dialpad or RingCentral?
Dialpad starts at Contact for pricing. RingCentral starts at $24.99/month. Compare the specific plan features to determine the best value for your use case.
Can I use Dialpad and RingCentral together?
While both are telecommunications tools, some teams use complementary software together. Check each product's API and integration capabilities for compatibility. However, most users find that one solution covers their core telecommunications needs.
What are the main differences between Dialpad and RingCentral?
The key differences include: pricing model (subscription vs per-user), platform support (Web, Mobile iOS, Mobile Android, Desktop vs Web, Windows, Macos, Ios, Android), and feature focus. Dialpad emphasizes Voice calls, Video meeting, Chat while RingCentral focuses on VoIP calling, Video conferencing, Team messaging. User ratings differ slightly: 4.4 vs 4.3 out of 5.
Ready to choose?
Explore detailed reviews, user ratings, and pricing for both Dialpad and RingCentral.