CityView vs OnBase
A comprehensive head-to-head comparison of two leading government & public sector solutions in 2026. Compare features, pricing, ratings, and more to find the right fit.
Quick Verdict
Choose CityView if you need Building Permits and prefer comprehensive paid features. Choose OnBase if you prioritize Content Management and want plans starting at $400/month. OnBase has a higher user rating (4.3 vs 4.0).
CityView vs OnBase: At a Glance
Feature Comparison: CityView vs OnBase
| Feature | CityView | OnBase |
|---|---|---|
| Building Permits | ||
| Business Licensing | ||
| Code Enforcement | ||
| Inspections Management | ||
| Online Citizen Portal | ||
| Esri ArcGIS | ||
| Microsoft Office | ||
| Payment Gateways | ||
| Web support | ||
| Desktop support | ||
| Content Management | ||
| Workflow Automation | ||
| Case Management | ||
| Records Management | ||
| Intelligent Capture | ||
| Microsoft 365 | ||
| Salesforce | ||
| Epic | ||
| Ios support | ||
| Android support |
CityView vs OnBase: Pricing Breakdown
CityView Pricing
Model: subscription
- Permitting
- Licensing
- Inspections
OnBase Pricing
Model: subscription
- Content Management
- Process Automation
- Case Management
Pros and Cons
CityView
Pros
- Rich feature set with 10+ capabilities
- Strong Building Permits functionality
- Strong Business Licensing functionality
Cons
- No free plan available
- May require time to learn advanced features
OnBase
Pros
- Highly rated by users (4.3/5)
- Available on 4 platforms (Web, Desktop, Ios, Android)
- Rich feature set with 12+ capabilities
- Strong Content Management functionality
- Strong Workflow Automation functionality
Cons
- No free plan available
- May require time to learn advanced features
Who Should Use CityView vs OnBase?
Choose CityView if you:
- Need Building Permits
- Have a budget of $600/month+
- Work primarily on Web and Desktop
- Value Business Licensing
Choose OnBase if you:
- Need Content Management
- Have a budget of $400/month+
- Work primarily on Web and Desktop
- Value Workflow Automation
Frequently Asked Questions: CityView vs OnBase
Is CityView better than OnBase?
It depends on your needs. CityView has a 4.0/5 user rating while OnBase has 4.3/5. CityView excels in Building Permits and Business Licensing, while OnBase stands out with Content Management and Workflow Automation. Consider your budget ($600/month vs $400/month), platform needs, and specific feature requirements.
Which is cheaper, CityView or OnBase?
CityView starts at $600/month. OnBase starts at $400/month. Compare the specific plan features to determine the best value for your use case.
Can I use CityView and OnBase together?
While both are government & public sector tools, some teams use complementary software together. Check each product's API and integration capabilities for compatibility. However, most users find that one solution covers their core government & public sector needs.
What are the main differences between CityView and OnBase?
The key differences include: pricing model (subscription vs subscription), platform support (Web, Desktop vs Web, Desktop, Ios, Android), and feature focus. CityView emphasizes Building Permits, Business Licensing, Code Enforcement while OnBase focuses on Content Management, Workflow Automation, Case Management. User ratings differ slightly: 4.0 vs 4.3 out of 5.
Ready to choose?
Explore detailed reviews, user ratings, and pricing for both CityView and OnBase.