8x8 vs Aircall
A comprehensive head-to-head comparison of two leading telecommunications solutions in 2026. Compare features, pricing, ratings, and more to find the right fit.
Quick Verdict
Choose 8x8 if you need Voice calling and prefer comprehensive paid features. Choose Aircall if you prioritize Cloud phone and want plans starting at $30/month. Aircall has a higher user rating (4.3 vs 4.1).
8x8 vs Aircall: At a Glance
Feature Comparison: 8x8 vs Aircall
| Feature | 8x8 | Aircall |
|---|---|---|
| Voice calling | ||
| Video meetings | ||
| Team messaging | ||
| Call recording | ||
| Voicemail | ||
| Call routing | ||
| Analytics | ||
| Salesforce | ||
| Microsoft Teams | ||
| Google Workspace | ||
| Slack | ||
| SOC2 | ||
| HIPAA | ||
| ISO27001 | ||
| Cloud deployment | ||
| Cloud phone | ||
| IVR | ||
| Power dialer | ||
| Integrations | ||
| HubSpot | ||
| Zendesk | ||
| Intercom | ||
| Pipedrive | ||
| GDPR |
8x8 vs Aircall: Pricing Breakdown
8x8 Pricing
Model: per-user
- Calling and meetings
- Video conferencing
- Team messaging
- Recording
- Everything in Pro
- Advanced analytics
- Dedicated support
- Custom integration
Aircall Pricing
Model: per-user
- Unlimited calls US/Canada
- IVR
- Voicemail
- Integrations
- Essentials + Analytics
- Power dialer
- Call monitoring
- Professional + Custom
- API access
- SLA guarantee
Pros and Cons
8x8
Pros
- Highly rated by users (4.1/5)
- Available on 5 platforms (Web, Windows, Macos, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong Voice calling functionality
- Strong Video meetings functionality
Cons
- No free plan available
- May require time to learn advanced features
Aircall
Pros
- Highly rated by users (4.3/5)
- Available on 4 platforms (Web, Ios, Android, Desktop)
- Rich feature set with 15+ capabilities
- Strong Cloud phone functionality
- Strong IVR functionality
Cons
- No free plan available
- May require time to learn advanced features
Who Should Use 8x8 vs Aircall?
Choose 8x8 if you:
- Need Voice calling
- Have a budget of $29.99/month+
- Work primarily on Web and Windows
- Value Video meetings
Choose Aircall if you:
- Need Cloud phone
- Have a budget of $30/month+
- Work primarily on Web and Ios
- Value IVR
Frequently Asked Questions: 8x8 vs Aircall
Is 8x8 better than Aircall?
It depends on your needs. 8x8 has a 4.1/5 user rating while Aircall has 4.3/5. 8x8 excels in Voice calling and Video meetings, while Aircall stands out with Cloud phone and IVR. Consider your budget ($29.99/month vs $30/month), platform needs, and specific feature requirements.
Which is cheaper, 8x8 or Aircall?
8x8 starts at $29.99/month. Aircall starts at $30/month. Compare the specific plan features to determine the best value for your use case.
Can I use 8x8 and Aircall together?
While both are telecommunications tools, some teams use complementary software together. Check each product's API and integration capabilities for compatibility. However, most users find that one solution covers their core telecommunications needs.
What are the main differences between 8x8 and Aircall?
The key differences include: pricing model (per-user vs per-user), platform support (Web, Windows, Macos, Ios, Android vs Web, Ios, Android, Desktop), and feature focus. 8x8 emphasizes Voice calling, Video meetings, Team messaging while Aircall focuses on Cloud phone, IVR, Call routing. User ratings differ slightly: 4.1 vs 4.3 out of 5.
Ready to choose?
Explore detailed reviews, user ratings, and pricing for both 8x8 and Aircall.