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Business texting for teams
Pricing on request
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Communication and collaboration platforms are the backbone of modern remote and hybrid work environments. These tools facilitate instant messaging, video conferencing, file sharing, and team coordination, breaking down geographical barriers and enabling seamless teamwork across distributed teams and organizations.
Every listing shows its published starting price on the same footing, so a shortlist does not take ten tabs.
Counted from the published pricing of the 15 listings on this page. A tool counts as free only where it publishes a $0 plan, an open-source licence or a starting price of zero.
Paid communication & collaboration plans in this set start anywhere from $5 a month for Flock to $19.99 for RingCentral Video. The median entry price across the 6 tools that publish one is $12.75, half of them start below that figure and half above it.
Entry price is not the ceiling. The dearest published tier anywhere in this category is RingCentral Video's at $34.99 a month, 1.8× the highest entry price on the page. Read the top of each ladder as well as the bottom, because that is where you land after two years of growth.
5 of 15 publish a $0 plan, and every one of those also sells a paid tier above it. 1 tool has no free tier of any kind.
2 of 15 keep at least one tier unpriced and sold by quote, which in practice means the number you end up paying at the top end is not on this page or on theirs.
Flock pricingRingCentral Video pricingRingCentral Video plans
The billing model each of the 15 communication & collaboration listings publishes, counted. Two tools at the same headline price are not the same purchase if one of them charges per seat.
Separately, 2 of 15 publish at least one tier with no price attached. Those are sold by quote, so the top of the ladder is negotiable, and unknowable, until you talk to sales.
Every capability named in a published pricing tier by any of the 6 communication & collaboration tools here that break their plans down, counted once per vendor. This measures what vendors choose to advertise as a selling point, not everything the software does, an absence below is silence, not a missing feature.
Named by exactly one vendor: Advanced analytics, AI summaries (limited), Compliance features, HD video, SLA support, Unlimited meetings (500 participants). Those are differentiators rather than table stakes.
The subject tags that recur across these 15 listings, with the number of tools carrying each. A category label is a filing decision; this is the closer read of what is actually filed under it.
Carried by a single tool: ai, all-in-one, chat, meeting-notes, remote, secure, team-collaboration, unified-communications. If one of those is the reason you are here, the category page is the wrong lens, go straight to that product.
Four things the numbers above should change about your shortlist.
5 of 15 communication & collaboration tools here publish a $0 plan, which is enough to run a real trial without a purchase order. A free tier is worth more than a free trial when you are evaluating: a trial expires on the vendor's schedule, a free plan expires when you outgrow it. The thing to check before you commit is which of the capabilities below sit above the free line, starting with admin controls, the single most frequently named capability in this category's published tiers.
$5 to $19.99 is a $14.99 spread on entry price alone, and a spread that wide is never about polish, it is about who the vendor built for. Tools at the bottom of this ladder are priced for one person or a small team; tools near $19.99 are priced for a department with a procurement process. Decide which of those you are before you compare capability, or you will shortlist four tools that were never competing for the same buyer.
4 of 15 tools here publish three or more tiers, and the median vendor in this category ships 3 of them. The advertised price is the first rung, and the things teams tend to need, admin controls, advanced search, api access, are named in higher plans far more often than in entry ones. Price your shortlist at the tier that contains what you need, not at the tier on the pricing page's left edge.
This category splits across 4 billing models: subscription on 8 listings, quote on 4, and 2 other arrangements across the rest. A per-user price and a flat subscription at the same headline figure are not the same purchase, the first one grows with headcount and the second does not. Multiply by your real team size before you compare two numbers side by side.
Every pairing below is a full comparison: the same checklist applied to both, so a gap in one is a gap in the other.
Answered from the listings on this page, and nowhere else.
Adjacent in the same taxonomy, not a ranking.
