General · ranked shortlist
Best General software for Small Businesses in 2026
5 approved general listings, ordered by published rating with the method stated below rather than assumed. Small businesses are usually replacing spreadsheets rather than another tool, so the deciding factor is how much of the job one purchase covers. Watch for capabilities that only appear in the upper tiers.
- Tools ranked
- 5
- Publish a $0 plan
- 2 of 5
How this ranking is derived
The sort key
Published rating, highest first. Ties break on the number of ratings behind the score, then on product name so the order never depends on what the API happened to return first. That is the whole rule, there is no weighting, no score of our own, and nothing paid: no sponsored slot runs on these pages.
Where the ratings come from
No listing in this set carries a rating, so the order falls back to name. Those scores are aggregated from public sources rather than collected here, Softwr hosts no reviews of its own, which is also why no rating on this page is marked up as ours in structured data.
What the pool is
Approved general listings, capped at 20 per page; 5 came back for this one. It is not the whole market, and a tool being absent means we hold no record of it rather than that it failed a test. The unranked full set is on the general category page.
The ranking
Each entry lists why it sits where it sits, drawn from its own published rating and pricing.
- #1
Google Chrome
Highest rated hereFast, secure browser built for the modern web
- No rating on record, so it ranks below everything that has one.
- Billing
- Model not published
- Tags
- browser, google, web, internet
- #2M
Microsoft Edge
The only browser optimized for superior performance on Windows
- No rating on record, so it ranks below everything that has one.
- Free, no paid tier is published at all.
- Billing
- free
- #3M
Microsoft Outlook
Email, calendars and contacts in one place, on desktop, mobile and web
- No rating on record, so it ranks below everything that has one.
- Billing
- subscription
- #4
Mozilla Firefox
Fast, private & safe web browser
- No rating on record, so it ranks below everything that has one.
- Billing
- Model not published
- Tags
- browser, privacy, Open Source, mozilla
- #5S
Safari
The best way to experience the internet on all your Apple devices
- No rating on record, so it ranks below everything that has one.
- Free, no paid tier is published at all.
- Billing
- free
What general software costs
Counted from the published pricing of the 5 listings on this page. A tool counts as free only where it publishes a $0 plan, an open-source licence or a starting price of zero.
- Publish a $0 plan
- 2of 5
2 of 5 publish a $0 plan, and 2 of those charge nothing at all.
How these vendors bill
The billing model each of the 5 general listings publishes, counted. Two tools at the same headline price are not the same purchase if one of them charges per seat.
- free
- 2
- subscription
- 1
How to choose between them
Four things the numbers above should change about your shortlist.
Start with the free tiers if there are enough of them
2 of 5 general tools here publish a $0 plan, which is enough to run a real trial without a purchase order. A free tier is worth more than a free trial when you are evaluating: a trial expires on the vendor's schedule, a free plan expires when you outgrow it. The thing to check before you commit is which of the capabilities below sit above the free line.
The billing model matters more than the headline number
This category splits across 2 billing models: free on 2 listings, subscription on 1, and nothing else. A per-user price and a flat subscription at the same headline figure are not the same purchase, the first one grows with headcount and the second does not. Multiply by your real team size before you compare two numbers side by side.
Compare general tools directly
Every pairing below is a full comparison: the same checklist applied to both, so a gap in one is a gap in the other.
- Google Chrome vs Microsoft Edge
- Microsoft Edge vs Microsoft Outlook
- Microsoft Outlook vs Mozilla Firefox
- Mozilla Firefox vs Safari
Go straight to the numbers
- Google Chromepricingalternatives
- Microsoft Edgepricingalternatives
- Microsoft Outlookpricingalternatives
- Mozilla Firefoxpricingalternatives
- Safaripricingalternatives
Questions people ask about general software
Answered from the listings on this page, and nowhere else.
- How is this general ranking decided?
- Mechanically. The 5 approved general listings on this page are sorted by their published rating, highest first, with the number of ratings behind each score as the tie-break and the product name as a final tie-break so the order is stable. Those ratings are aggregated from public sources, not collected from Softwr readers, this site hosts no reviews, so the order is a summary of what is already published elsewhere, not a verdict of our own. Nothing on this page is paid placement.
- Is this list re-ordered for small businesses?
- No, and it would be dishonest to imply otherwise. The catalogue records no data about which team sizes or roles each tool suits, so the ranking is the same published-rating order as the unsegmented list. What the small businesses framing changes is which of the figures below matter most. Small businesses are usually replacing spreadsheets rather than another tool, so the deciding factor is how much of the job one purchase covers. Watch for capabilities that only appear in the upper tiers.
- Is there free general software?
- Yes, 2 of 5 tools in this category publish a plan priced at $0. 2 of them are free outright, with no paid tier above. A tool is only counted as free here when it publishes a $0 plan, an open-source licence, or a starting price of zero, a free trial does not count.
- How is general software usually billed?
- free (2), subscription (1), counted across the 5 listings on this page. The distinction that costs money is per-seat versus flat: a per-user plan at the same headline price scales with your headcount and a flat subscription does not.
- How many general tools are listed on Softwr?
- 5 approved general listings appear on this page, including Google Chrome, Microsoft Edge, Microsoft Outlook, Mozilla Firefox. Each links to a full breakdown with its pricing tiers and plan detail, and the category can be filtered by price and sorted by rating above. You can also read the shortlist view at /best/general, which ranks the same set by published rating.
Keep reading
Neighbouring categories
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Adjacent in the same taxonomy, not a ranking.