Segment

Segment

Verified

Customer data platform that unifies your data

4.5(3,456 ratings)
1K+ users
30 views
Founded
2011
Starting Price
Free
Category
Technology
Last Updated
10/19/2025

Screenshots

Segment screenshot 1
Segment screenshot 2

Quick Overview

Segment is a customer data platform (CDP) that helps you collect, clean, and control your customer data. With Segment, you can collect data from every customer touchpoint, then send it to the tools your teams use every day.

4.5

Rating

1K+

Users

Free Plan

Available

5

Platforms

Complete Guide to Segment

Everything you need to know about Segment to make an informed decision

What is Segment?

Segment is a comprehensive Customer data unification solution designed for technology professionals and teams. Segment is a customer data platform (CDP) that helps you collect, clean, and control your customer data. With Segment, you can collect data from every customer touchpoint, then send it to the tools your teams use every day.

This powerful software platform combines essential business functionality with user-friendly design, making it an ideal choice for organizations looking to streamline their Customer data unification processes and enhance overall productivity.

Key Benefits of Segment

Segment delivers significant value through its comprehensive feature set and intuitive design:

  • Data collection - Enhanced data collection capabilities that drive efficiency
  • Data routing - Enhanced data routing capabilities that drive efficiency
  • Data warehouse - Enhanced data warehouse capabilities that drive efficiency
  • Identity resolution - Enhanced identity resolution capabilities that drive efficiency
  • Protocols - Enhanced protocols capabilities that drive efficiency

Segment Features and Capabilities

Segment offers a robust set of features designed to meet the demanding requirements of modern technology operations.

Core Functionality

The platform's core features provide essential capabilities for daily operations:

  • Data collection
  • Data routing
  • Data warehouse
  • Identity resolution
  • Protocols

Security and Compliance

Segment prioritizes data security and regulatory compliance with advanced security features:

  • SOC2
  • ISO27001
  • HIPAA
  • GDPR

Integration Capabilities

Segment seamlessly connects with popular business tools and platforms, enabling unified workflow management:

  • 300+ destinations including integration for enhanced connectivity
  • Google Analytics integration for enhanced connectivity
  • Mixpanel integration for enhanced connectivity
  • Salesforce integration for enhanced connectivity
  • Braze integration for enhanced connectivity
  • Intercom integration for enhanced connectivity
  • Facebook integration for enhanced connectivity
  • Slack integration for enhanced connectivity

These integrations ensure that Segment fits naturally into existing technology stacks while providing additional functionality and data synchronization.

Segment Pricing Structure

Segment offers flexible pricing options designed to accommodate businesses of all sizes and requirements.

Free Plan Available - ${software.name} provides a free tier with essential features, making it accessible for small teams and individual users to get started without initial investment.

Paid Plans - Premium features and advanced capabilities are available starting from $120 per month, providing excellent value for growing businesses.

Available Pricing Tiers

Segment offers multiple pricing tiers to match different organizational needs:

  • Free Plan - $0/month
    • 1,000 visitors/month
    • 2 sources
    • Unlimited destinations
  • Team Plan - $120/month
    • 10,000 visitors/month
    • Unlimited sources
    • Data warehouse sync
  • Business Plan - $null/month
    • Advanced features
    • Personas
    • Protocols

Platform Compatibility and Technical Requirements

Segment is designed for maximum accessibility and can be used across multiple platforms and devices.

Supported Platforms: web, ios, android, server, api

This multi-platform support ensures that teams can access Segment functionality regardless of their preferred operating system or device type.

Multi-Language Support

Segment supports multiple languages to serve global teams effectively:

Available Languages: English

Optimal Use Cases for Segment

Segment excels in various business scenarios and use cases:

  • Customer data unification - Streamlined processes and enhanced efficiency
  • Marketing attribution - Streamlined processes and enhanced efficiency
  • Product analytics - Streamlined processes and enhanced efficiency
  • Data governance - Streamlined processes and enhanced efficiency
  • Personalization - Streamlined processes and enhanced efficiency

These use cases demonstrate Segment's versatility and ability to adapt to different business requirements and operational needs.

How Segment Compares to Alternatives

While there are several Customer data unification solutions available in the market, Segment distinguishes itself through its unique combination of features and user experience.

Popular alternatives include: mParticle, Rudderstack, Snowplow, Fivetran, Stitch

However, Segment offers distinct advantages in terms of affordability and accessibility, making it a compelling choice for organizations evaluating their options.

Why Segment is the Right Choice

Segment represents an excellent solution for organizations seeking reliable Customer data unification software. With an impressive 4.5/5 user rating, it has proven its value across diverse business environments.

Developed and maintained by Twilio Inc with a track record dating back to 2011, Segment combines industry expertise with modern technology to deliver exceptional results.

The platform offers flexible pricing including a free tier and comprehensive functionality suitable for startup, small, medium, enterprise. Whether you're a startup looking for cost-effective solutions or an enterprise requiring advanced capabilities, Segment provides the tools and scalability to support your growth.

Choose Segment for its proven reliability, comprehensive feature set, and commitment to user success in the competitive Customer data unification software market.

Supported Platforms

Web
Ios
Android
Server
Api

Try Segment

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No credit card required

4.5(3456+ reviews)
1K+
Users

✓ No credit card required ✓ Setup in minutes ✓ Cancel anytime

Key Features

Data collection
Data collection capability
Data routing
Data routing capability
Data warehouse
Data warehouse capability
Identity resolution
Identity resolution capability
Protocols
Protocols capability

Why Choose Segment?

Verified
Est. 2011
1K+ users
Easy to setup & use
Regular updates & support
Join thousands of satisfied users

Security & Compliance

Security Score80/100

Certifications

GDPRSOC2HIPAAISO27001CCPAPrivacy Shield
EncryptionAES-128

Company

Twilio Inc
Location:San Francisco, CA
Size:5000+
Visit company website