Gong vs Outreach
A comprehensive head-to-head comparison of two leading crm & sales solutions in 2026. Compare features, pricing, ratings, and more to find the right fit.
Quick Verdict
Choose Gong if you need Call recording and prefer comprehensive paid features. Choose Outreach if you prioritize Sales engagement and want plans starting at $100/month. Gong has a higher user rating (4.7 vs 4.4).
Gong vs Outreach: At a Glance
Feature Comparison: Gong vs Outreach
| Feature | Gong | Outreach |
|---|---|---|
| Call recording | ||
| AI transcription | ||
| Deal intelligence | ||
| Market intelligence | ||
| Team coaching | ||
| Salesforce | ||
| HubSpot | ||
| Zoom | ||
| Microsoft Teams | ||
| Slack | ||
| SOC 2 Type II | ||
| GDPR compliant | ||
| ISO 27001 | ||
| HIPAA | ||
| Web support | ||
| Sales engagement | ||
| Conversation intelligence | ||
| Revenue intelligence | ||
| Pipeline management | ||
| Analytics & reporting | ||
| Microsoft Dynamics | ||
| SSO | ||
| Ios support |
Gong vs Outreach: Pricing Breakdown
Gong Pricing
Model: per-user
- Call recording
- AI analysis
- Deal intelligence
- Team coaching
- All Platform features
- Advanced security
- Custom integrations
- Dedicated support
Outreach Pricing
Model: per-user
- Email sequencing
- Task management
- Basic analytics
- CRM sync
- All Standard features
- Conversation intelligence
- Advanced analytics
- Team workflows
- All Professional features
- Revenue intelligence
- Custom integrations
- Dedicated support
Pros and Cons
Gong
Pros
- Highly rated by users (4.7/5)
- Available on 3 platforms (Web, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong Call recording functionality
- Strong AI transcription functionality
Cons
- No free plan available
- May require time to learn advanced features
Outreach
Pros
- Highly rated by users (4.4/5)
- Available on 3 platforms (Web, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong Sales engagement functionality
- Strong Conversation intelligence functionality
Cons
- No free plan available
- May require time to learn advanced features
Who Should Use Gong vs Outreach?
Choose Gong if you:
- Need Call recording
- Have a budget of Contact for pricing+
- Work primarily on Web and Ios
- Value AI transcription
Choose Outreach if you:
- Need Sales engagement
- Have a budget of $100/month+
- Work primarily on Web and Ios
- Value Conversation intelligence
Frequently Asked Questions: Gong vs Outreach
Is Gong better than Outreach?
It depends on your needs. Gong has a 4.7/5 user rating while Outreach has 4.4/5. Gong excels in Call recording and AI transcription, while Outreach stands out with Sales engagement and Conversation intelligence. Consider your budget (Contact for pricing vs $100/month), platform needs, and specific feature requirements.
Which is cheaper, Gong or Outreach?
Gong starts at Contact for pricing. Outreach starts at $100/month. Compare the specific plan features to determine the best value for your use case.
Can I use Gong and Outreach together?
While both are crm & sales tools, some teams use complementary software together. Check each product's API and integration capabilities for compatibility. However, most users find that one solution covers their core crm & sales needs.
What are the main differences between Gong and Outreach?
The key differences include: pricing model (per-user vs per-user), platform support (Web, Ios, Android vs Web, Ios, Android), and feature focus. Gong emphasizes Call recording, AI transcription, Deal intelligence while Outreach focuses on Sales engagement, Conversation intelligence, Revenue intelligence. User ratings differ slightly: 4.7 vs 4.4 out of 5.
Ready to choose?
Explore detailed reviews, user ratings, and pricing for both Gong and Outreach.